Fast5xpress - Fast 5 Xpress Car Wash Costa Mesa Credit Card Fraud Ripoff
BEWARE: This place will Rip You Off.
I purchased a "Platinum" membership which was to allow me unlimited car washes in a month, instead of paying $14.99 per car wash.
Sounds like a great deal - However, when their system has an error (which is often) you're forced to pay again the $14.99 a single car wash price even if they know you have a membership.
I've been dealing with the Costa Mesa location and also the Sales Director of the company who refuses to make things right.
Stay away from this place.
Reason of review: Poor customer service.
Preferred solution: Full refund.
I didn't like: Credit card fraud, Treat poorly because i am disabled, Lisa miles is rude and disrespectufl.