Fast5xpress - Fast 5 Xpress Car Wash Costa Mesa Credit Card Fraud Ripoff

BEWARE: This place will Rip You Off.

I purchased a "Platinum" membership which was to allow me unlimited car washes in a month, instead of paying $14.99 per car wash.

Sounds like a great deal - However, when their system has an error (which is often) you're forced to pay again the $14.99 a single car wash price even if they know you have a membership.

I've been dealing with the Costa Mesa location and also the Sales Director of the company who refuses to make things right.

Stay away from this place.

This review is a subjective opinion of a user.
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Diversity of Products or Services
Customer service

  • What I liked
      No items
  • What I disliked
    • Credit card fraud
    • Treat poorly because i am disabled
    • Lisa miles is rude and disrespectufl

Reason of review:
Poor customer service
Preferred solution:
Full refund
Product or service
Fast5Xpress Platinum Wash Package
Review category
Service Centers and Repairs
review #820803

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Apr 01 #1137524

I can't believe what I'm reading. My husband works Fast 5 Xpress Car wash.
There's a Sales Director named Lisa Miles. She instituted this illicit billing to increase profits that's why she's the "Sales Director" - it's not the employees fault. We use to be an honest company until Lisa Miles became Sales Director.

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